Delivery

NEW ZEALAND

Postage in New Zealand is free for orders over $60 and a flat rate of $5 for those less than $60. We deliver using NZ postal service. Orders are posted on Tuesday and Friday. Please allow 2-5 business days for your order to arrive. Please note, add on orders will incur additional shipping fees.

AUSTRALIA

Postage to Australia is a flat rate of $9.95 untracked. If you would like to add tracking to your parcel you may do so for $24.95- there is an option to add this at the checkout. Please allow 4-10 working days for delivery to Australia. Please note import Duties and Taxes may be incurred and are the responsibility of the customer to cover these costs if any.

INTERNATIONAL

All orders to the United States, United Kingdom, Europe and Asia are a flat rate of $9.95. If you would like to add tracking to your parcel this option is available at the checkout for $24.95. If you are outside the specified countries we deliver to please contact us hello@lotusbabydesign.com for a quote and to get your country added. We deliver using NZ postal service.  Please allow 4-14 working days (depending on location) for delivery to your destination.

We cannot accept responsibility for delays in delivery due to unforeseen circumstances (ie. strikes, natural disasters). Please place your order early during holiday periods such as Easter and Christmas to allow for delays during these busy periods.

CUSTOMS AND IMPORT CHARGES.

Please note import duties and taxes are the responsibility of customers receiving delivery outside of Australia.

Generally the delivery company will contact you by phone when your are in customs to let you know the cost. This may delay your delivery time as goods held at customs will be your responsibility to pay the necessary charges for local authorities to release the goods.